Friedrich Graf von Westphalen & Partner mbB Rechtsanwälte

Werner Bachmann, formerly Partner at Friedrich Graf von Westphalen & Partner mbB Rechtsanwälte

Company

The business law firm Friedrich Graf von Westphalen & Partner mbB has roots in Germany but has a widespread network across the world. More than 100 lawyers think outside the box and cover all areas of business law at the highest professional level. The law firm accompanies its clients in all economic regions of the world, in cooperation with the best local business law firms – committed, solution-oriented and fast.

What makes Vertec different from other business software solutions?

What makes Vertec different is that it allows us to do what we want to do in the simplest way possible. Vertec does not impose on us how we work, it is the other way around. Vertec follows our work methodology, our work procedures and our work processes.

And that is the unbeatable advantage of Vertec.

What distinguishes the cooperation with Vertec?

Friendly, very short line, very short communication, quick response and really a lot of constructive, further information based on experiences in other projects. But also things that have now been developed especially for us. Very fast, high quality and always following up on what we need.

How has Vertec made your day-to-day work easier?

We don’t need Vertec to increase sales or reduce costs, we need Vertec to simply do what we do better and with less hours.

For us, Vertec is the central tool for digitizing the entire merchandise management process in a law firm. That means retaining customers, accepting cases, entering services, invoicing and so on.

What excites you about Vertec?

It is especially exciting that our assistants are enthusiastic about it because it is their tool. And they have understood that they have to work with it and that they have the right to have Vertec configured exactly as they need it for their day-to-day work.

In which areas does Vertec support you the most?

This is particularly true in the area of time tracking and billing processes. This will be much faster than it has been the case until now.

What is the most powerful feature for you?

From the point of view of partners, it is the evaluations. From the point of view of process management, it is actually the simple structuring of recording processes, of new cases, the processing of cases and customer communication.

Which features are used the most?

Of course, the time tracking and billing, but certainly also the range of compliance issues; in other words, money laundering, conflicts, which must be checked and documented accordingly. And, of course, the constant transparent of invoices and receipts for all lawyers who have an account there.

What have you always wanted to tell us?

Thank you very much! You did well.

 

Disclaimer: The video has been transcribed and texts edited.