Customer area and support
Vertec offers various self service options and a trained support team.
Customer Portal
Use self service functions in the Customer Portal around the clock.
Chat
Our support team, together with the AI-Bot, is there for your request via chat.
Contact by phone and mail
Switzerland
+41 43 444 60 05
support@vertec.com
Germany
+49 40 30 37 36 720
support@vertec.com
Austria
+43 1 22 600 90 5
support@vertec.com
You can reach us Monday to Friday: 9 a.m. – 12 p.m. and 2 p.m. – 5 p.m. Calls from On-Premises customers without a hotline contract are billed at the regular hourly rate for services.
If you want to upload files, please use the restricted upload area. You will receive the password from our support.