Buying On-Premises licenses in the Customer Portal

All Vertec customers who are serviced by us directly or through our sales partners can now order their On-Premises licenses via the Vertec Customer Portal. When ordering for the first time, services can also be booked.

The Customer Portal is the direct extension between Vertec customers and Vertec. We not only like to digitize our customers’ processes, but also standardize and automate our own. With this further continuous improvement of our Customer Portal, we have now reached another milestone.

Vertec customers can now order additional users and modules in the Customer Portal, completely independent of our business hours. What was previously only available for customers of the Vertec Cloud subscription is now also available for our On-Premises customers.

New customers simply order their Vertec themselves with a few clicks via the Customer Portal. Emails or phone calls are no longer required.

After successful registration, you can choose whether you want to test Vertec for free, buy the Cloud Suite or purchase licenses for On-Premises operation. In the next step of the ordering process, you can choose the different modules and the quantity of users.

New customers who purchase Vertec directly from us can opt for services such as maintenance and hotline at this point of their first order. For Vertec customers of our sales partners, the maintenance service is available, as the hotline is offered by the sales partner itself.

Auswahl der Service-Dienstleistungen im Bestellprozess

Übersicht bei der Bestellung von zusätzlichen Usern

Our sales partners, their customers and potential new customers also benefit from the further continuous improvement of the Customer Portal: The respective sales partner provides the customer with a link for a quick completion of the registration process. The sales partner is then automatically stored in the Customer Portal and assigned to the respective customer.

efficiency, saving time: Since our On-Premises customers can now place and manage their orders independently, the administrative effort on both sides is reduced. Further Information and detailed instructions can be found in the Knowledge Base.

Access to the Customer Portal

Log in Customer Portal immediately with your access data, which we sent you by email in March 2021.

• If you have forgotten your password, request a new one in the login window.
• You have never activated your account before? Then please contact the Vertec Administration.

If you need further assistance or have any questions, your Vertec account manager will be happy to help.