You may have noticed this when you visited this website. There is no cookie banner here that asks you for your consent to various tracking methods. How can this be? We have decided not to use any tracking that requires your consent. All that remains are so-called functional cookies, without which the website cannot function. We collect general, non-personal usage statistics with Matomo.
The data protection declaration applies to the website vertec.com. Information on the general handling of data protection topics can be found on the page Datenschutz bei Vertec .
We process personal information collected when you visit our website only in accordance with the legal requirements and in compliance with the data protection laws of the countries in which Vertec does business.
Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.
This website uses cookies. However, only those that are indispensable for using the website. Cookie are small text files that your browser saves. Specifically, the country selection is saved in a cookie. This way, this selection is maintained over several visits (sessions). We do not use all cookies that require consent.
We automatically collect and save information in so-called server log files, which your browser automatically transmits to us. These are:
This data will not be merged with other data sources.
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be saved by us for the purpose of processing the enquiry and in case of follow-up questions. We will pass this data on to Vertec sales partners if necessary.
The data entered by you in the contact form will remain with us until you request its deletion, revoke your consent to its storage or the purpose for its storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
This website uses the OPEN SOURCE web analysis service Matomo without cookies. The IP address of website visitors is anonymized before storage. We use Matomo to collect general statistics on the use of vertec.com.
Innocraft Limited, 7 Waterloo Qy Pipitea Wellington, Wellington, 6011 New Zealand
Website: https://matomo.org/
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further Data are not collected or only collected on a voluntary basis. We use this data exclusively for dispatching the requested information and do not pass it on to third parties.
The data provided by you for the purpose of subscribing to the newsletter will be saved by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter.
This website uses the services of Mailjet to dispatch newsletters. Mailjet is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. If you enter data for the purpose of subscribing to the newsletter (e.g. e-mail address), it is saved on Mailjet’s servers in Germany. With the help of Mailjet, we can analyze our newsletter campaigns. When you open an email sent by Mailjet, a file contained in the email (so-called web beacon) connects to Mailjet’s servers in Germany. This allows us to determine whether a newsletter message has been opened. In addition, technical information is entered (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients. If you do not want Mailjet to analyze them, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message.
The data you provide to us for the purpose of subscribing to the newsletter will be saved by us until you unsubscribe from the newsletter. After you unsubscribe from the newsletter, it will be deleted from our servers as well as those of Mailjet. Datum saved by us for other purposes (e.g. e-mail addresses, which we need for the fulfillment of the contract) remain unaffected by this.
Provider: Mailjet GmbH, Alt-Moabit 2, 10557 Berlin, Germany
Website: https://www.mailjet.com/de/
Our website uses embeddings of the YouTube page operated by Google. When you call up a YouTube embedding, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, YouTube allows you to assign your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. Further information on the handling of user data can be found under Google Einstellungen für Werbung .
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://www.youtube.com/t/impressum
We use Typeform to offer user-friendly and interactive surveys and forms. The data you enter in Typeform will only be processed for the purpose indicated in the respective survey or form (e.g. feedback collection, registration for events). Your data will be transmitted to Typeform S.L. to facilitate the surveys and forms. Typeform S.L. processes your data on our behalf.
Provider: Typeform S.L.; CA BAC de Roda 00163, 08018 Barcelona, Spain
Website: https://www.typeform.com/
In the footer of the website you can see the status of our cloud services. This information and the linked page https://status.vertec.com/ is provided by Statuspal. No personal data is entered and no cookies are set. When you register for a subscription on Statuspal, your email will be entered and emails will be sent via the Mailgun infrastructure.
Provider: E.M. StatusPal UG (haftungsbeschränkt), Rheinsberger Str.76/77 c/o Factory Works GmbH, 10115 Berlin, Germany
Website: https://www.statuspal.io/
We offer an online booking calendar for appointments. The data you enter into the calendar will be processed exclusively for the purpose of making an appointment. Your data will be transmitted to Zeeg GmbH in order to enable the online posting. Zeeg GmbH processes your data on our behalf.
Provider: Zeeg GmbH, Friedrichstr. 114A, 10117 Berlin, Germany
Website: https://zeeg.me/
In order to provide a chat option with our support team, we have included the 3CX chat service. We use the self-hosted version of 3CX.
Provider: 3CX Ltd., 4, Markou Drakou, 2409 Engomi, Nicosia, Cyprus
Website: https://www.3cx.de/
The Vertec AI Chatbot uses an external AI service by Intercom, which receives the questions and provides the answers. For the answers, the chatbot uses the information made publicly available by Vertec, but supplements it (like any AI service) with content from other sources. In the case of critical information (e.g. regarding the use or scope of functions of Vertec), the answers should be verified against the mentioned sources. In order to create a dialogue and to be able to continue the chat later, various session cookies are set. Vertec and the external AI service can view chat history and responses in order to improve the usefulness of the chatbot. However, these session cookies are not used for further tracking, i.e. to record further movements within (or outside) the Vertec homepage or to link them to chat history.
Provider: Intercom R&D Unlimited Company, 18-21 St Stephen's Gn, Dublin 2, D02 N960, Irland
Website: https://customgpt.ai/
We provide our sales partners who provide end-user support with information that points to end-user problems when using Vertec. This is in the interest of our customers. This information may include personal information. When sharing personal information with third parties, we limit ourselves to information that is necessary to provide the relevant service. The relevant third party may only use this personal information to provide the requested service.
Vertec may be compelled to disclose your information by court or government order. We also reserve the right to use your information to establish or defend against legal claims.
In order to effectively protect your data against unauthorized access, misuse or disclosure, Vertec uses standard security procedures and technologies. Vertec holds the ISO 27001 information security certificate in Zurich, Hamburg and Vienna, which attests to the company’s high level of professionalism and care in dealing with information security. In addition, our employees are contractually bound to data protection and confidentiality.
Our website contains links to third party websites. Vertec is not responsible for the privacy practices or the content of third party websites.
If you have any questions about this data protection declaration, please do not hesitate to contact us. We will be happy to provide you with information about your personal data received and stored within the scope of the website free of charge at any time. Please direct your request to:
Vertec AG Data
Protection
Wengistrasse 7
8004 Zürich
Switzerland
In addition, you have the right to correct, block and delete your personal data in accordance with the statutory provisions.
As of 12 November 2024